This job ain't dead yet....

It's ok Dan. We're not dead yet.

What strikes me about this whole DIY/informal learning/death of ISD conversation is that what we're really talking about are those so-called motivated knowledge workers. These are the folks in the corporate world. These are guys who will take informal learning by the horns and run with it. And they do. They get raises and promotions for being smart.

Not the maintenance guys working on the line in manufacturing (and for whom I've been creating a lot of e-learning these days). These folks are described to us by their managers as wanting to do their jobs and then go home and crack a few beers. (Although that describes most of us, right?) They're certainly not going to take the initiative to take e-learning courses on their own time. At least, this is what I'm told.

I cringe a bit seeing what I've wrote here -- it sounds sort of elitist, which is not my intent.

In Brent Schenkler's response to Dan, he says

There are many people still willing to be led blindly by others and doing as they're told...do this, do that, go get training, etc. And as long as companies still pay for it we are all sittin' pretty making some coin crankin' out the Captivate movies sippin' a cold pint.

Yes...many many good years of living ahead...if you call this living.

DIY vs. Formal Learning

DIY Learning (Do-it-Yourself) is the term of the week, it seems.

Elliot Masie's most recent Learning Trends newsletter leads with the headline "DIY: Do It Yourself Trends". He quotes an article by Dion Hinchcliffe in ZD Net in which Dion states,

The idea of DIY (Do It Yourself) is to get developers and IT departments out of
the demand loop and letting users self-service themselves.

Eliot goes on to talk about how "Content Widgets might add to the creation of learning assets" and the rise of "Do It Yourself Content creation."

Harold Jarche says, The future of learning is DIY:

This is the power of informal learning, if organisations decide to enable it. It has to be DIY, user-driven and uncontrolled. People will figure out what’s best for them, as they have for millennia.

Brent Schenkler has been on a soapbox recently, talking about the death of ISD in the wake of informal learning. He responds in DIY not ISD:

I can over-simplify the issue significantly and state the following: ISD is only necessary when you are mandating learning to unwilling participants...for everthing else we do indeed learn it ourselves.

This is a very interesting conversation... and seems like a no duh to me. But then, I've been working in small organizations for the past 11 years. Small companies rarely have money or time for formal training programs. These flatter organizations tend to be more transparent. A staff meeting includes all ten of us -- opportunities for knowledge transfer are endless. In small companies, DIY/informal learning is pretty much all you got. It's a way of life down here.

It's been years since I've taken a formal training program for work. (I went to school a few years back to learn a completely unrelated trade. That was definitely formal classroom training. I had teachers. Tests. Grades. Report cards. And tuition payments.)

Ironically, I've never taken an e-Learning course, although I've been producing them for over decade. Or rather, I've never been mandated to take an e-Learning course. I check 'em out on line in the name of professional development -- see what all the other vendors are doing.

Lately I've been taking e-Learning courses on e-Learning -- because I want to learn more. Because it's out there. And I can. I'm getting a Masters Degree in Instructional Design. And it's free. Free range. Free of cost. "User-driven and uncontrolled" as Jarche says. Of course, I won't get a grade and I won't have fancy letters to tack on at the end of my name. But I'll have the knowledge and the confidence that I know what the hell I'm talking about for once. Maybe.

So is the world of the Large Corporation so different? I guess it is. You've got Compliance. And Standards to live up to. And Managers to report to. And Performance Competencies that your LMS tells you you need to have in order to get that raise you want. And there's all that $ that needs to get spent on something, right? Do folks have time for DIY when they've got all these other things to live up to?

Large Corporations, it seems to me, need to learn something from us small fries down here where free-range, DIY, informal learning is a way of life by necessity, by design, because it makes sense.

The sticking point, however, for those Large Corporations are Brent's "unwilling participants". Smaller organizations typically have to weed out those unwilling folks; large corporations have to stick with 'em. They serve a function. They have necessary skills. But they don't always feel like training or learning. So how can you expect these folks to embrace DIY learning?

To Brent's unwilling participants, I might add those learners who don't even know what questions they should be asking. I wrote about this a little in an earlier post Informal Learning: Getting Learners to Ask the Right Questions. This is where ISD still plays a role. Or maybe it's not the ISD our mothers' told us about. Maybe it's managers or mentors who have to provide guidance -- on-the-fly instructional design.

(I do think DIY Learning is a better term than Informal Learning -- if we're gonna use labels at all.)