As you create training solutions, to what master are you answering?
Are you being content centric or learner centric? Or are you forced to be sponsor centric?
Content Centric Solutions
These are those courses that have the entire book of knowledge in 'em. Every software interaction and menu is explained in detail. It's all there. You've covered the content to death. And probably killed a learner or two in the process, if they even bothered to stick with it.
Learner Centric Solutions
This is what we're all striving for, right? That course that meets the needs of the learner. The right content, in the right format.
Sponsor Centric Solutions
Unfortunately, it's often the project sponsor who's really calling the tune. They claim to have detailed understanding of the learner. As the course designer, you're not encouraged or even allowed access to actual learners to get an understanding yourself. Perhaps that kind of access isn't possible, given the limited budget.
Or maybe what really matters is what the Senior VP of Training thinks of all this. If they like the colors and the interactivity and the general format, then they consider the project a success. Evaluation complete.
eLearning vendors (those that design custom courseware) are often handed the course to be built. The sponsor says "we want this eLearning course." So the vendor scopes it out and does the design work, the storyboarding, the development work.
But the bottom line is, the vendor needs to butter their bread and produce what the client has asked for.
What strategies do you use to ensure a project stays learner centric vs. sponsor centric? How do you ensure your consulting expertise gets communicated in a development project?
Photo credit: Spirals On Blue by Tanakawho