In Loving Memory of My Father

Captain Robert M. Morrison (USN Ret.)

January 20, 1933 - August 18, 2008

Back to Work

Monday was my first day back to work after almost three months. I put in a nice five hour effort, appearing on site at our new office space. Citrus colored walls, big windows that let the sun pour in. Not too bad.

So. What have I been doing all that time? Enjoying the best summer vacation/maternity leave of my life. My husband is a stay-at-home-dad, so we had the benefit of two parents home all summer with the kids. And a completely mellow baby, who appears to be a good sleeper. The way it should be!

I did this:










A lot of this:










Some pleasure reading, which included 50% of the complete works of Jane Austen (that's three novels...but no, I'm no Janeite), Fitzgerald's The Great Gatsby, Michael Pollan's The Ominivore's Dilemma (which only took me about four months to read, but was well worth it), Malcolm Gladwell's The Tipping Point, and Barack Obama's Dreams From My Father (still in progress, but summer ain't over).

A bit of gardening. Tomatoes every night this week!

Finished up some lingering sewing projects (and yes, I did finish that baby blanket I started knitting last winter).

Baked a lot of cookies.

I have thought surprisingly little about things eLearning and instructional design, although probably more than you would think.

I've got a fresh and open mind. Committed to enjoying my work -- 'cuz if I don't enjoy the time that I have to be away from my family, then it would just be hell, wouldn't it?

Expect to start hearing from me again, although probably in spurts and dribbles.

Best Project Ever

A baby girl. Born on Sunday. Yes, ahead of schedule by a few days! No name yet. People find this very disconcerting -- an unlabled person -- but we're waiting for the right name to appear stamped on her forehead.

No News

That is to say, I have not yet had this baby.

My official "due date" is not until May 21, but I've been hoping (as all expectant mothers do), that this is one project that would be delivered a bit early.

Can't project manage these things...

In the meantime, I've taken the last week off from work to do things like: hang out with my kids and husband, garden, cook, fold laundry, hang out with my parents, get my teeth cleaned, nap, knit, and various nesting projects.

My instructional design postings will be sporadic, at best, over the next few months. Unless I decide to post about the absolute lack of instructional design manuals that come with new babies!

Making Six Sigma Training Fun

OK. Maybe it's not possible to make Six Sigma eLearning fun. But I've tried.

And to be honest, it wasn't quite Six Sigma, but close.

This manufacturing process training course was originally delivered as a four hour plus death-by-PowerPoint classroom session (if you could see the original PPT source content, you'd begin glazing over within a few slides).

I went out on a few limbs here and tried to design something different. Within certain parameters as defined by the client (of course).

Here's some of what I tried to incorporate in order to (we hope) create an engaging experience:

Less is More. Cut, cut, cut.

Of course, SMES pushed back on this approach during story board review.

But when I hear someone telling me that this is the spot in the classroom session when the users start drooling and staring out the window, don't you think that's a good place to simplify?

Storyline. I created characters that the learner follows throughout the course. "Meet Pete and his team." Learn from this manufacturing group and how they applied these principles to their work place.

And we made it fun. Rubber Ducks! Everyone loves rubber ducks, right? Applying concepts to a fun, but real-world scenario to ensure better knowledge transfer and retention.

Got some pushback on this one, again from the SMEs. "Is it too juvenile?"

When reviewing the alpha version of the course, I made sure to have their team have actual end-users take the course and see what their responses were.

End-users thought it was fun. SMEs felt a bit threatened by this fun take on their sacred content. The juries still out.

Games! We created three or four mini-games scattered throughout the course to test concepts. Of course, we used rubber ducks whenever possible to create some fun graphics and exercises. For design inspiration, I took a few pages out of Karl Kapp's book Gadgets, Games and Gizmos for Learning.

Using Audio. I tried to make more effective use of audio. Avoided reading text heavy pages word-for-word. But I got pushback. "Unless there's audio on every page, our user's will think it's broken..."

Better Assessment Questions. I wrote scenario based questions that were about context and concepts -- not rote memorization skills.

Navigation. I tried, but couldn't convince my client to go with open navigation. We had to go with lockouts, meaning the learner must go through the topics in order and can't advance to the next topic until the previous topic has been completed. Alas.

Overall Feedback. So far, the client likes it, but there's some uncertainty. "This is unlike anything we've done before." Which can be a good thing and a bad thing, right?

Do you think I went too far with the rubber duck motif? Did I threaten a sacred cow?

Photo Credits:

• So many ducks...Ducking hell. by Gaetan Lee
• Cut my breath by batega
• Devil Duck by wonderferret

All Work And No Learning...

Lately, work has just felt way too busy. No conscious time to stop and smell the roses; to reflect on what's been going on and why; to incorporate any lessons learned. There's barely any time to even think if I've learned any lessons.

Sometimes I just want to punch in the proverbial time card and go home and do the rest of my life. Or sometimes the next project or task slams right into me and there's no time to breath.

But how lame is that?

When this kind of grueling, work cycle hits, aren't you in danger? Not just of burnout, but of being stuck in the mode of repeating the same mistakes again and again? Of continuing to do the same crappy job, because you know how to crank out that kind of crap in the necessary time frame?

How does one build learning into work -- how do you build learning into work -- when you just don't feel like you have the time?

Here's some of what I've been trying lately, in an effort not to let some important lessons slip by -- in an effort to keep the passion and NOT enter burnout land:

Take notes. Instead of just relying on my faulty memory ("Oh, there's no way I'll forget that..."), I've been taking notes: In my paper notebook, in Google Notebooks, an occasional Jott to myself. Things I could've/should've/would've done differently, if only...Ideally, I'd blog about my experiences more, but frankly, I just haven't had the time.

Verbalize. Speak the mistakes out loud to other teammates, if I can. This helps internalize it.

Be open. Always try to learn from the mistakes; don't just brush them under the rug and pretend they didn't happen. They did. [I've been working on a knitting project for the past few months and have learned more undoing stitches and fixing mistakes, than anything else. Some mistakes I've left in the piece -- humble reminders of my own imperfection. That, and some things just aren't worth going back to fix -- but at least I can understand what I did wrong all those rows ago].

Take time off. Create a light at the end of your tunnel. I've got a maternity leave to look forward to pretty soon. A different kind of focus, a lot of opportunity to make different kinds of mistakes, but it will be a change in pace. If I didn't have that on the books, I'd certainly need some time off...

What else?

• Read blogs (yes, but I haven't had the time to focus -- instead I skim -- not nearly as satisfying...)
• Lessons learned meetings (do people still do this? We talk about it, but there's rarely the time. Suggestions?)

So how do you keep your passionate learning mind open when you're working your butt off?

This post was written rather hastily as a humble contribution to the April 2008 Working/Learning Blog Carnival. Be sure to check out all the other great contributions!

Instructional Designers Poll: Market Sector and Advanced Degrees

My original survey on Instructional Designers and Advanced Degrees had some holes in it. For awhile now I've been wondering about Market Sector differences in ID. I want to know if there's a difference in the ratio of working instructional designers with advanced degrees in the corporate and academic sectors.

Please take the latest poll!