Thursday, April 29, 2010

Audio Interview with Tom Kuhlmann of Articulate

If you've been around eLearning for at least a few weeks, you've heard of Articulate and Tom Kuhlmann. Tom writes the Rapid eLearning Blog, sending out weekly doses of practical tips and info.

I was fortunate to interview Tom last week. We could have gone on for hours...


We talked about:
  • The controversy surrounding rapid eLearning -- rapid or crapid?
  • Empowering subject matter experts and the democratization of eLearning
  • Getting better at visual design
  • Committing to the craft of eLearning
Listen to the interview with Tom Kuhlmann and then let me know your reactions.

Anything you would have liked to have heard more of from Tom?

Wednesday, April 21, 2010

Book Review: Love is the Killer App

puzzled hearts_flickr I like love and I bet you do too. 

In fact, I love love.  It makes the world go ‘round and makes me feel good.  Both the giving and the receiving parts. 

So Tim Sanders’ 2002 treasure, “Love is the Killer App: How to Win Business and Influence Friends”, resonates with me in a big way.

The basic premise:  Share your knowledge, share your network, share your compassion.

Share your knowledge

Read.  Lots of books in your area of expertise.  Become an expert and then share those ideas with those you come across.  Write book reviews (hey, like this one!).  Be so bold as to buy the book as a gift for your clients. 

Share your network

Be open with your contact list.  Connect people who should be connected.  Don’t be stingy with your friends. 

Share your compassion

Be a nice person.  Do the right thing.

When you give of yourself freely, the rewards come back tenfold. 

So go out and love someone today.  Share that sparky idea that you just read about in the book on your nightstand.  Connect people who you think should be talking to each other.  Be nice to each other, even your competitors.

What are you going to do to share your love today? 

Photo credit:  ___puzzled hearts___water refractions from Linh_rOm

Kineo Insights Webinar: Aligning eLearning with Business Goals

Join us next week, April 28th, for another free Kineo Insights webinar: Aligning eLearning with business goals.

From the press release:

Is your organization contemplating any of the following questions: Is our learning aligned with corporate priorities? Is it having the impact it should? How can we improve its impact?

Many organizations face challenges in getting learning and business goals aligned, and Kineo, the leader in learning solutions, is inviting training professionals to join a free webinar with industry experts to discuss what’s worked for them.

Our free Kineo Insights Web Panel is on April 28th at 4pm UK time / 10am CST.

The panel will include:

  • Will Thalheimer, Learning-and-Performance Consultant and Researcher
  • Vince Serritella, Former CLO WW Grainger and Director Motorola University
  • Mike Booth, Learning & Technologies Manager, Cable & Wireless

Participants will have the opportunity to discuss their learning challenges with the group and put questions to the panel in what will be a lively discussion on how to maximize the impact of learning.

This is the latest in a series of webinars that form part of the new ‘MyKineo’ service. My Kineo is a portal designed to support the e-learning professional working inside an organization. It includes:

  • A full range of guides and templates covering the whole e-learning process
  • A series of free webinars on design and development topics, led by Kineo experts and including client and industry expert panels
  • Access to discussion forums and peer review of work
  • Video advice and top tips from e-learning experts

Access to the webinar, and to My Kineo is free.

E-learning professionals can sign up to the webinar at https://www1.gotomeeting.com/register/464206841

Friday, April 09, 2010

Can I, um, have your attention, please? (eLearning Tips)

A short screen cast I made a few weeks ago about some simple ways you can get someone's attention in an eLearning program:


Creating Social Presence in Online Classroom (ID Live on EdTechTalk)

Today’s session of Instructional Design Live on EdTech Talk is led by Jennifer Maddrell. This is the first in a three part series of the Community of Inquiry Framework.

What is social presence?

Rourke, L., Anderson, T., Garrison, D. R., & Archer, W. (1999).
Assessing Social Presence in Asynchronous Text-Based Computer
Conferencing. Journal of Distance Education, 14(2), 50-71.

" ... the ability of learners to project themselves socially and emotionally in a community of inquiry . The function of this element is to support the cognitive and affective objectives of learning. Social presence supports cognitive objectives through its ability to instigate, sustain, and support critical thinking in a community of learners" (p. 52)

Essentially – it’s giving people the chance to be known as a real person in an online virtual classroom.

Some initial reviews suggest a positive correlation between social presence and learner satisfaction.

From an ID perspective -- what can you do to create social presence in an online classroom?

Joni describes how she uses Twitter in classroom – how can you compel students to check in to the course even when they don’t have anything they have to DO? Wanted conversation to be more free flowing than an online forum – more natural and playful communication – not always about content of the course, but about students as people (how is your day going?) Reaching beyond the classroom walls.

Robert on what he does to extend social presence – depends a bit on the students. Social presence for many is constructed through discussion boards. Encourage faculty to have intro activities where individuals can identify a little about themselves, their interest and expectations about course. Can be dry, but there are fun ways to do this. Can provide ways for students to connect with each other. Tools like Elluminate can provide connection through voice and immediacy.

Should students be able to opt out of some of these exercises? Or should it be required?

Example: Blogging as place to review articles and post your own reflections. Many students weren’t comfortable putting their personal thoughts out there. (This was 3 years ago and early in blogging). Jennifer wondering if today people are more concerned with putting their content online and showing what they don’t know (employers can see, etc.)

The next step: research that looks to whether creating social presence creates improved learning outcomes. (Jennifer Maddrell’s PhD dissertation is focused on this).

There are three elements to community of inquiry framework:

  • Social Presence
  • Cognitive Presence (next week’s ID Live!)
  • Teaching Presence (the following week on ID Live)

The recording of this session will be available at Instruction Design Commons. and here: View the Elluminate Live! recording

About Instructional Design Live:

A weekly online talk show, Instructional Design Live is based around Instructional Design related topics and is opportunity for Instructional Designers and professionals engaged in similar work to discuss effective online teaching and learning practices.

Wednesday, March 31, 2010

eLearning Geeks on Spring Break and New Skills for IDs #ls2010

Last week was Spring Break in Orlando, Florida for a whole bunch of eLearning geeks.

I got to spend a total of about 2 hours in the sun, which included a lovely poolside conversation with Tom Kuhlman of Articulate who stood there in a flannel shirt and blank pants talking to me about -- what else? -- Articulate, while I lounged in my lounge chair.

I then proceeded to have a wonderful conversation in the pool about Kineo with someone who had come to the conference to learn more about eLearning.

And then how could I forget my late night hot tub, where I learned about knowledge management at Defense Acquisition University.

This is how eLearning geeks live it up! I'm telling you.

And then there was the conference. Oh right. The eLearning Guild's Learning Solutions Conference & Expo. I talked a lot and did a bit of interpretive dance when the mood struck. There was a bit of hootenanny here and a lot of eLearning talk there.

I had one session in which my powers of projector taming completely failed me. (This, of course, was the session that Michael Allen sat in on. Yeah. Mr. eLearning himself.)

I got to do the Cammy Bean Talk Show with author Jonah Lehrer. I think I may have found my new passion -- talk show host -- because I really enjoyed wandering around with a microphone.

The big highlight was presenting with Koreen Olbrish of Tandem Learning and Ellen Wagner of Sage Road Solutions on New Skills for Instructional Designers. Here's our slide deck:
And be sure to check out this guerilla video bit I got of Ellen giving us a little crash course: "The Secret Handshakes of Instructional Design." Essential viewing for IDs, for sure.



Thursday, March 25, 2010

#LS2010 Keynote with Jonah Lehrer: How We Decide

My live blogged notes from Thursday’s keynote at Learning Solutions in Orlando.

Heidi’s intro: When our learners are taking courses, they are making decisions about what they are learning…

______________________

Lehrer_How_1 Jonah Lehrer author of How We Decide and blogger at The Frontal Cortex.

“Paralysis Analysis” – we get paralyzed by everyday decisions like buying a box of cereal or a tube of toothpaste.

Plato: the way to make decisions is to be as rational as possible. “the human mind is like a chariot with a rationale rider who needs to control the wild horses.” 

Veneration of reason and the denigration of emotion.

We assumed people are rational and this became the basis of modern economics.

What role does emotion play in decision making?

Describes a case study of a guy with a brain tumor in the frontal lobe.  After surgery, Eliot (the patient) had become cold – he could no longer make decisions when he was deprived of emotions.  Pure reason isn’t a gift from the gods – it is a disease.

Emotion changes everything.

How do our emotions come to play in common everyday decisions?  The emotions shaped by education and experience.  How are our emotions shaped by what’s happened in our lives?

“I don’t know how I knew.  I just had this feeling.”  (Michael Riley describing why he decided to fire on an unidentified blip on his radar during the first gulf war.  Nothing on the tapes looked different, but somehow he knew this was an Iraqi plane.  The missiles shot down the plane, saving the USS Missouri from attack.)

Gary Klein – a cognitive psychologist – known for his research on the instincts of firefighters.  He looked at the radar tapes for the previous 6 weeks and saw a very subtle change that triggered something in Michael Riley’s brain.

The role of dopamine.  It’s what makes us like sex, drugs and rock n roll.  Pleasure and reward.  But also helps us recognize patterns. 

If you keep giving the reward, the dopamine stops firing – the brain gets bored with the new before too long.  We get bored and habituate to even the most pleasurable rewards. 

The neurons want to find the first event in time that predicts the reward – dopamine doesn’t care for the reward.  Pattern detection machinery at its core.

“Prediction error signal” – aversive emotion, the negative feeling when the reward doesn’t come.   (The feeling that makes you want to kick the vending machine when the snickers bar doesn’t come out.)

Prediction error software – a really efficient way to learn.

The brain learns by making mistakes.  An expert has made all the mistakes that can be made in a very narrow field.

The message to kids: “you must be smart” vs. “you worked really hard” – kids praised for trying hard kept trying hard.  They played into idea of themselves as people who try hard.  The kids praised for being smart became afraid to make mistakes.  Kids praised for trying hard end up scoring 30% higher – this changed the way they learned from their mistakes…

Let’s look at planes and pilots

80% safer to travel by plane than by car.

In 1975, 3/4 of plane accidents caused by pilots making bad decisions.

Pilot education was revamped. Chalk and talk really isn’t that effective.  Can teach a pilot what to do, but the lessons remain abstract.  They know what should do, but in that stressful situation the lesson seems far away and pilots struggle to apply…

That’s when FSA decided to invest in flight simulators. 

Pilot error has dropped by 50%.  A lot of credit goes to the sims – pilots make mistakes in the sims --- train brains – they’ve made the necessary prediction errors.  They already know what to do – they’ve already got the requisite feelings there to make decisions.

But the secret to good decision making is not to always trust your gut.

Dopamine agonists – drugs that saturate our brain with dopamine cause gambling addiction. 

The most delicious rewards are the unexpected ones – we get more dopamine – and then we try to predict it. 

Slot machines – over long term they are programmed for you to lose.  But every once in a while you get a big signal, a surprising reward.  Your brain looks for the pattern, but there is none.  You keep getting the surprise.  On dopamine agonists, you’ve lost the ability to override the dopamine.

Metacognition (think about thinking)

Helps you avoid avoidable errors.

Loss aversion (loss feels way worse than gain feels good) – the only way to avoid loss aversion is to know about it.

Can you eavesdrop on your own thoughts?

Think and reflect about where your beliefs come from.  This will help you make better predictions.

The marshmallow test:

Tell kids – you can have one marshmallow now or wait 15 minutes at get two.  20% of kids could wait for two minutes.  The kids who could wait knew how to distract themselves.  To strategically allocate their attention.  So they didn’t stare at the marshmallow.  At 3 1/2 kids can’t do this at all – their brains haven’t developed yet to this.

The marshmallow test turns out to be predictive of later SAT scores, grades, etc.  Why? The same metacognitive skills that make you wait at the age of four are also crucial at 15.

So how do we teach those skills?  With just a little training – a few metacognitive tricks and these kids can now wait. (Show them a video of another kid distracting self and now they can do it.)  Peer modeling of other kids successfully delaying is all it takes to teach kids these skills.

So do these generalize?  Can they apply these lessons to their homework when they’re 12 when you taught them to resist marshmallow at age 4?  Not sure yet…

How can we teach kids how to think about thinking?

The brain is like a swiss army knife with lots of gadgets and techniques.  The key to decision making is to adjust your thinking to the task at hand.