Sunday, August 23, 2009

Kineo Webinar: Compliance Training Case Study

Kineo will be holding a free webinar on developing cost-effective compliance training on Thursday, August 27, 2009.

In an increasingly regulated world organizations need to both train staff in relevant regulations and demonstrate compliance. The pace of change means that traditional custom e-learning development processes are simply too long and with the economy in the doldrums off-the-shelf content can be too expensive. Rapid E-learning provides an alternative to develop compliance training cost-effectively and quickly.

Join Kineo and Mary K. Schottmiller J.D, former EVP Human Resources of First Group America on August 27th for a case study on the development of a 15-minute course on the Lilly Ledbetter Fair Pay Act. All who attend will receive a FREE copy of the course.

Agenda:

  • The Lilly Ledbetter Fair Pay Act and What it Means for Companies (5 minutes)
  • Rapid eLearning: Kineo’s Definition (5 minutes)
  • Making the case for / against Rapid eLearning (5 minutes)
  • Rapid eLearning Design Model (10 minutes)
  • Lilly Ledbetter Course Demo (10 minutes)
  • Customizing the Course for your Organization (10 minutes)
  • Q&A (10 minutes)

Session Details:

August 27th 2009

7:30 AM PDT (Los Angeles)

9:30 AM CST (Chicago)

10:30 AM EST (New York)

3:30 DST (London)

To Register email info@kineo.com

US Dept of Education Report on Online Learning

The US Department of Education has just released a new report "Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies".

Nice brief title.

I'll admit, the full article is on my to do list for when I come back from vacation. But this stood out in the abstract:

"The meta-analysis found that, on average, students in online learning conditions performed better than those receiving face-to-face instruction."

"In light of this small corpus, caution is required in generalizing to the K–12 population because the results are derived for the most part from studies in other settings (e.g., medical training, higher education)."

Over at the Kineo site, there's a nice rundown of some of the key points in the US Dept of Education report.

What are your thoughts? Is this indeed cause for celebration and an opportunity to feel some real job security for those of us who dabble in elearning?

Wednesday, August 12, 2009

Jane Bozarth Follow Up

For those of you who missed Jane Bozarth's session yesterday: Better Than Bullet Points: Creating Engaging e-learning with PowerPoint -- a recording of the session and handouts are now available (you'll have to register):

http://www.trainingmagnetwork.com/discussions/show/769


Jane has posted some links following the webinar which you can find here (you'll also have to register):

http://www.trainingmagnetwork.com/groups/show/394



My notes on Jane's session can be found here.

Tuesday, August 11, 2009

Jane Bozarth: Better than Bullet Points

Jane Bozarth: Better than Bullet Points: Creating Engaging eLearning with PowerPoint.

Session hosted by Training Magazine.

Effective design using PPT as a tool.

Not PPT 101. But will talk about how to make instruction more engaging, interactive and interesting.

Why PowerPoint?

We have it. It’s cheap. It’s idiot proof. Pretty universal. Easy to deal with.

Many tools out there that still have to start with ppt

Use it as a storyboarding tool, prototyping.

Can do an awful lot with PPT.

Most of Jane’s examples – from people with lower budgets – not the glitzy example (we need to make learning engaging, not pretty).

Creating asynchronous instruction.

Frustration with eLearning:

Becomes dumping ground for slides, text, content

All the fun stuff kept for the classroom.

Info dumps are not instruction!

How BAD can e-learning be?

73 slides of text. Inexplicable clip art. Not elearning, but ereading.

“etorture” (said by someone in the chatroom!)

Pages and pages of scrolling text. Pretty much just a policy manual.

Even when you make programs like that mandatory, still only have a 5% completion rate.

Better than Bullet Points

  • Develop a treatment
  • Apply Richard Mayer’s SOI model
  • Choose graphics with soul, interactions with meaning, and animations that teach

Taking an existing classroom course – think about TRANSFORMING it, not converting it.

1. Select a Treatment

Don’t just present lots of data.

put it into context (create a story around it – example: A. Platura Art Detective to each about perspective).

Use hyperlinks to answer questions.

It’s very easy to load content on slides – but it takes more creativity to move learner to actual understanding!

Use scenarios – apply what you know to make a decision..Ask the learner to take info that’s not clearcut and apply it using a question (in PPT – picture of a farmer and 3 images of “experts” to ask for advice. Whose advice do you follow?)

SMES get married to the content and often lose sight of the bigger picture.

Present the info – not as a text dump – but rather “what happens in the real world?”

Example:

You decide:

  • Read the complaint
  • Review the evidence (this links off to different slides – email evidence, etc.)
  • Decide who wins the case

When you see something you like, try to do it in PowerPoint.

Idea Kickstarters

Talk to others outside of your area of expertise

Use the Goofus and Galant approach – compare and contrast the good example vs. the bad example

2. Apply Mayer’s SOI Model

Where projects derail. Have a good idea, but want to put too much stuff into it.

Richard Mayer – research on multimedia learning.

“Select, organize and integrate”

  • Select important information
  • Organize it into meaningul wholes
  • Integrate it with real world problems

Select:

Help the learner understand what they’re going to do. Filter info for them.

Use good headings.

Organize:

  • outlines
  • headings
  • graphics
  • structure text (compare/contrast, cause/effect, classification order/sequence)

Integrate:

  • illustrations with captions
  • animation with narration
  • worked-out examples
  • elaborative questions

Take all of the info and make better sense of it for the learner.

“Effective design is done when there’s nothing left to take out.” [not that you’ve found a way to put more stuff in.]

Intregrate text with graphics – don’t have a picture on one side and the list of items to look at on another side of page. Might look neater, but too much cognitive load. Put the labels right on the picture.

Taking information and applying it to a real problem

How do we keep from overloading learners?

  • chunks
  • keep it short
  • get rid of extraneous information
  • don’t assume learners are idiots – they don’t need everything spelled out to them.
  • make it relevant to the job and not just information

3. Choose Graphics with Soul, animations that teach, interactions with meaning.

Finding graphics: flickr, istockphoto, etc.

Useful feedback in an online quiz

Use feedback to help the learner learn.

Other tips:

Insert photos instead of cutting and pasting them – smaller file sizes!

Bad elearning can be horrible no matter what tool you use. It’s about design, not software!

Less is more.

PPT Blunders when designing eLearning:

  • too much text
  • bad graphics
  • flying text

My review: Jane is a fabulous presenter. Very fluid delivery. Lots of great examples. Time well spent.

Update:

For those of you who missed the session, a recording and handouts are available (you'll have to register):

http://www.trainingmagnetwork.com/discussions/show/769

Jane has posted some links following the webinar which you can find here (you'll have to register):

http://www.trainingmagnetwork.com/groups/show/394



Friday, July 31, 2009

Will the Real eLearning Industry Please Stand Up?

When we talk about the “industry”, we (and by “we”,  I of course mean those of us in the industry) often refer to it as if it’s this monolithic thing that you can touch. 

The Industry.

Ummm.  Yeah.

So.  What is the eLearning Industry?

liverpool street station

Is it the vendors? --  The LMS companies, the custom content developers, the off-the-shelf content creators.

Is it the tools we use to create eLearning?

Is it the companies and people who create those tools? – Adobe, Articulate, Microsoft, etc.

Is it the pundits and bloggers? – the names we know and associate with eLearning – Jay Cross, Ellen Wagner, Tony Karrer, Brent Schlenker, [insert your  name here].

Is it the associations?  -- the eLearning Guild and ASTD.

Is it the research organizations that produce the industry reports?

Is it the companies that give out the awards?

Is it the companies who use eLearning to train their employees?

Is it the Learning & Development/Training departments within all of those companies?

Is it the little companies who don’t even have training departments but still have a lot of training needs?

Is it the schools who use eLearning to teach their students?

Is it the teachers at those schools?

Is it the non-profits who create eLearning for their members?

Is it the institutions that issue the certificates and degrees in ID and whatnot?

Is it the professors who teach at those institutions?  The students who come out of them?

[What did I miss?] 

The point is – and I don’t really know what the point is – the point is, that’s a whole heck of a lot of perspectives. 

The eLearning Industry.

***********

This post  and a few others have been itching to be written for a couple of weeks now.  Since I had the opportunity for a nice schmooze fest after the eLearning Guild ID Symposium in Boston. 

I didn’t attend the sessions, but I DID get to eat a nice Arctic Char at Jasper White’s Summer Shack with the likes of Ellen Wagner, Brent Schlenker, Steve Martin and Kay Wood. 

And then Dave Ferguson incited me further.  He was going to talk about Canada in reference to this rant.  C’mon, Dave.  I dare you.

Photo credit:  Liverpool Street station crowd blur by victoriapeckham

Saturday, July 25, 2009

IPhone Test

Don't mind me. I'm just testing to see if I can blog from my iPhone. Which may not be a good thing, trust me...typo city.

Monday, July 20, 2009

Last Week's Kineo Product Knowledge E-Learning Webinar:

On Thursday Kineo's Stephen Walsh and I presented a webinar on Product Knowledge e-Learning. After having participated in and live-blogged many a webinar, this was the first I've actually helped present. It was great fun.

I was sitting outside at a picnic table overlooking the Atlantic Ocean in Maine, while gratefully connected to a neighboring house's wifi. My weak connection probably contributed to my choppy audio delivery, but all in all things went smooth with DimDim.

Stephen's done a nice write up on the Kineo website and we've included the slide deck from the presentation.

In August, we'll be running another webinar: Rapid e-learning and compliance. Stay tuned for dates and more info.